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Typically 8 digits e.g. 61743238. This can be found on the back of the packaging, located with the phone number or the address for submitting questions or comments.

For products on a cardboard core, it is printed on the outside of the core.

For moistened toilet tissue products, it is printed on the back of the pack.

Please note this is not the bar code.

Please note: We are not allowed to collect information from or respond to a message sent by individuals under 13 years of age. If you are under the age of 13, please have your parents or legal guardians submit your question or comment to us. Please review our Privacy Policy and Terms of Use for more information.