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We have an entire department dedicated to answering your questions in a thorough and timely manner.We are passionate about our brands and want to help any way we can.Thanks for taking the time to get in touch with us.
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We want to hear from you! If you have a question regarding Cottonelle, Please tell us. We are here to help and value what you think. To ensure we are getting you the information you seek, we may need to chat to get some clarification.
Thanks for your interest in cottonelle products and for taking the time to get in touch with us.
Thank you for reaching out about the Cottonelle® Flushable Wipes product recall. Please fill out this form if you wish to be contacted by our Consumer Services team. *Subject to Terms and Conditions for the Cottonelle Flushable Wipes Recall
Thank you for reaching out about the Cottonelle® Flushable Wipes product recall. Please fill out this form if you do not have additional questions regarding the recall that you need answered by a member of our Consumer Services team, but would still like a product refund. Please be sure to include your product lot number in the respective box below. If you have more than one lot code, please enter within the “Comments” box below. *Subject to Terms and Conditions for the Cottonelle Flushable Wipes Recall
Kimberly-Clark and our brands are working to create long term social impact that improves the lives of people in need through initiatives focused on improving access to sanitation, helping children thrive and empowering women and girls. Our global programs such as Toilets Change Lives and No Baby Unhugged, along with numerous other country and regional programs, are focused on improving the well-being of millions of people in need.
Due to our commitments to these global programs, we cannot support individual requests. If you need help getting essential products for yourself or someone you care about, please contact the National Diaper Bank Network the Alliance for Period Supplies. We’re proud to support these organizations as founding sponsors, and directly donate products including diapers, period supplies and other essentials to support their national networks.
We appreciate your interest in Kimberly-Clark and our products.
We want to hear from you! If you have a comment regarding Cottonelle®, please tell us. We are here to help and value what you think. To ensure we are getting you the information you seek we may need to chat to get some clarification.Thanks for your interest in Cottonelle® products and for taking the time to get in touch with us.
Kimberly-Clark is eager to receive your comments and answer your questions about our products and our company. However, we are not seeking, nor can we accept, unsolicited ideas, suggestions or materials relating to the development, design, manufacture or marketing of our products. By adhering to this policy, we hope to avoid subsequent misunderstandings among members of the public who submit comments or ideas relating to products or concepts developed by Kimberly-Clark's employees. We appreciate your interest in Kimberly-Clark.
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Have you heard of Grow Up YoungTM and have questions or need support with the Disney Gift Card eGift? Visit the Grow Up Young Frequently Asked Questions, or submit a request for support.
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To ensure we are getting you the information you seek, we may need to contact you by phone to get some clarification.
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If you are under the age of 13, please have your parent or legal guardian submit your question or comment to us. We are unable to respond to requests from individuals under the age of 13.